Hotel NH Essen

Modern Vibe: The property feels brand new and very well-maintained. Everything functions exactly as it should.

The staff were also professional and welcoming, making the seamless check-in match the high quality of the facilities. I cannot recommend this hotel enough for anyone visiting Essen.

I will definitely be back!

How can a 4-star hotel not have a proper air-conditioning system? I was in my room sweating because of the heat, and the air conditioner only reduced the temperature by about 3 degrees. I have never experienced something like this before.

It feels like the hotel is trying to reduce costs, but this is not the right way to do it. Comfort, especially temperature control, is very important for guests.

The hotel itself was good, and the staff were very kind and helpful, but the air-conditioning system really needs improvement.

We traveled from the Netherlands to celebrate my birthday, and the hotel was aware of this in advance. They surprised us by adding extra decorations and a special atmosphere to our room, which was such a lovely and unexpected touch, definitely the highlight of our day.

Besides that, the room was extremely clean, and the staff were incredibly friendly and helpful throughout our stay. We will definitely be coming back!

Very good hotel, i would recommend it to everyone. The location was perfect, nearby everything (shopping center, Christmas markets, restaurants), parking under the hotel, rooms were clean. Also the service was really good. The staff was very friendly and helpful. Breakfast was so good, you had a lot of choice to eat and drink. I can't say anything bad!

Very Nice hotel downtown Essen. Rooms are clean and Well maintained. The room we had, was functional and had a Nice bed. Very friendly staf and speak All english. The hotel Has its Own small parkinggarage but also possible to park in a big garage.

Great breakfast with a lot of choice. Al in al a great affortable hotel

My 2nd time staying at NH Essen, whilst on a business trip, and was pleasantly impressed. The front desk guy was more than helpful given my arrival circumstances and even changed my room, as requested, and explained to me all of the differences between my initial booking and what options I would have. They have a bar in the lobby however it opens in the afternoon. The breakfast and dinning area are on a completely different floor which makes it even more accommodating. They have amenities however they have to be requested at the front desk, slippers, grooming kit, shoehorn, etc. They have a umbrella rental stand at the exit, making a great feature for those pesky weather moments. At breakfast they have more than enough options from which to choose, however I would have liked to be told about the separate breakfast menu which is available on request, such as suny side fried egg and pancakes.

Ali Made Breakfast Feel Like Home

Being in Germany can feel unusual for me, because I don’t always expect an instant smile or that warm, inviting energy right away. But this morning at NHSN breakfast, Ali completely changed that.

From the moment we walked in, he was genuinely welcoming, always smiling, and consistently helpful. He was quick, efficient, and on top of everything, but what stood out most was his friendly, calm vibe. It made breakfast feel easy and comfortable, like you were being looked after rather than just being served.

I’m still here eating as I write this, but I couldn’t leave without giving him recognition. Thank you, Ali. You made our morning.

My stay was absolutely lovely, the location of the hotel is ideal, room was big, cozy and clean with all the needed anemities. After work, when came back i even found a cake to make the stay even more pleasurable. I loved also the bar downstairs and the staff is always so helpful and nice. Thank you for an amazing coffee, Christian! It made my day!

The room was spacier than we expected, and the service was very friendly - especially the charming gentleman from Martinique at reception who we had nice conversations with and who came with treats for our son. It’s also a great touch that they serve apples, sweets and coffee at reception, and on our second day we got a sweet surprise in our room. The gym was small but clean. Highly recommend, also because of affordability.

I stayed there during Essen spiel. The mini-fridge in the rooms do not cool anything at all and might as well not have existed. Since I have diabetes and need to keep my medicine cold, it was an issue.

Luckily, the staff accomodated my needs by keeping my medicine in the fridge at the lobby bar. But I wonder if they could have handled 10 diabetics at once.

All the being said, the service was very good.

Special note to Christian, who was very solicit, polite and fast at attending my every request.

We stayed only for a night, but we enjoy the NH brand hotels. Booked via their app. Private underground parking directly beneath the hotel. Dogs allowed. Room was comfortable enough and spacious. Not a great view from window. Quick check in.

Clean, friendly staff, good breakfast selection and central location. The beds are also very comfortable so overall it was a great long weekend stay at NH in Essen. Parking is possible at their private garage for 20 eur a day but it can fill up quick towards the end of the day and there aren't many parking spots (max 15). The location itself is very central so easy to get to shops, bars and restaurants. The only minus point is that there are a lot of beggars around the area especially near the parking garage so just keep that in mind and maybe as a woman alone in the evening is not that safe to walk about in the street next to the garage. The good thing is that the garage is accessible via the hotel itself, you can just take the lift and don't have to go via the side road.

Thank you NH Hotel for making our stay even more memorable and for the lovely gesture of celebrating us!We truly felt at home 🥰 The room was perfectly spacious, proximity to public transport is perfect and surrounded by many shops.

I had a great stay at Hotel NH Essen — everything was just right! Even though we had two early morning fire alarm incidents during our stay, that honestly didn’t affect my overall impression. The hotel still deserves a full 5 stars.

Check-in was smooth and welcoming, thanks to Mr. Obadah who made the process quick and easy. The gym was clean and well-equipped, and I really appreciated the free premium water available there — a small detail, but exactly the kind of thing I was looking for during my trip.

Housekeeping was excellent, and the room was always spotless.

They also have a small convenience corner at the reception with water, snacks, and grab-and-go coffee — which was super handy, especially late at night.

The only issue I faced was trying to order food via room service — I tried calling and also using the app, but couldn’t get through. Would love to see that improved in the future.

Still, this didn’t affect my overall experience. Highly recommended — and I’ll be uploading a short video too!

Dear NH Essen Team,

I would like to extend my sincere thanks to you and your entire staff for the outstanding way you took care of us during our recent stay.

Although we initially faced an unexpected overbooking situation upon our arrival, you handled everything with great professionalism, patience, and respect. Your manager was exceptionally accommodating and proactive, and we are very grateful for how you worked to find a solution. The following day, you arranged two comfortable double rooms for us, which made all the difference.

The kindness and consideration you showed to my family, especially after our long and exhausting journey with children, was truly appreciated. We felt genuinely welcomed and looked after, and that made the whole experience so much better.

We have only positive things to say about your hotel, and we will gladly recommend NH Essen to other travelers. It is rare to encounter such a high level of service and care. We look forward to returning in the future.

Thank you again for everything you did for us. Tony and family from Sweden

Nice Hotel in the city centre of Essen. Rooms are clean and modern. Use the hotel parking as you cant park anywhere in the centre. As usual NH Hotel gives you good value for money. Only downside is the very expensive drinks at the Bar and the lack of English speaking Barman who seems a bit rude when asking for ice to have drinks in the room after buying very expensive drinks. Breakfast is nice, remember to order fresh eggs and bacon or pancakes from the waitress. All in all, a nice stay

We were here for a short stay to visit Moviepark Germany, Aquapark and Centro but ended up extending our stay, staying 4 nights instead of 2. The location was convenient because we were also planning to go to Düsseldorf. This was the only hotel where we were able to stay together with our 2 children in a family room. The room was perfect and the staff was so friendly. Especially the man who did the evening shifts on 21st of August. He was so helpful and told us about the history of Essen. Unfortunately We forgot to ask his name. The hotel is near the centre, so plenty of restaurants (many open untill late, great kebab at Cagdas), public transport, supermarkets nearby. The parking underneath the hotel is very cramped and only a few spots available so we prefer the Q park across the road. Yes, there are homeless people around but we did not feel unsafe. It was nice to see the people of Essen looking after eachother bringing the homeless food, drinks and have a chat. We will be back in December!

On September 1, 2025, I stayed at the hotel with a friend. My wallet was stolen from the hotel room. The security level of the hotel is extremely low – the room doors do not lock properly. The hotel management did not provide any assistance regarding the theft.

Great hotel. Fantastic breakfast. Staff so friendly and helpful. Great location. We would recommend it highly.

We couldn't ask for more from this place. The front office Cristian was really welcoming, and do a follow check up if our rooms are okay and if there's anything wrong. The location itself is perfect, right in the middle of the city center but still really quiet. The room is spacious with a proper lighting in the bathroom as well as in the room itself. They have their own parking lot so it wouldn't be a hassle if you drive your car here. Will definitely come back

Rooms are usually on point, modern furniture and clean. Reception is friendly, breakfast selection is great, everything is fresh and topped up quickly. Breakfast service staff provide great service with a smile. Location is good as it’s close to centre but being next to a road the noise is a bit much if you need to open the window. Stayed here multiple times as it’s the better of the hotels in this area.

One of the best hotels ive stayed at! Would definitely come back! When we arrived at the hotel, we realized it had our initials 🤣🤭

The hotel has potential, but its internal communication, organization, and attitude toward guests deserve 1 star.

On my checkout day (Saturday, 7.06.2025), I was woken up twice by room service entering my room—first at 10:00, then again at 10:15. The hotel had clearly failed to inform staff that I had not yet checked out.

When I raised the issue with the front desk (morning shift), I was told it was my fault for not hanging the “Do Not Disturb” sign. That’s unacceptable. Those signs are for stayover days, not a license for staff to disturb guests before checkout time due to poor internal coordination.

At a 4-star hotel, I expect basic communication—knowing which rooms are still occupied should not be treated as if it’s rocket science. Instead of apologizing, the receptionist deflected blame (on me) and made excuses. That’s below standard.

Do better.

Booked and stayed at the NH Hotel for a group corporate function during September 2024. The staff were very accommodating and very helpful in making last minute changes. The conference room was a great size and had all the facilities needed for our meeting. Hotel location was close enough to restaurants and shops and the Messe where we were attending a business exhibition. Rooms were very clean, spacious and generous sizes. Overall a pleasant stay and excellent staff and service!

Located well in the middle of the Essen city centre. Everything was just as you would expect from a hotel. The rooms and it’s facilities have been recently modernised. The only thing I didn’t get was the comfort of online check-in… you still have to wait at the reception desk until someone is available to assist you and provide you with the room key.

There is an language problem at NH Essen. As per scheme we have there for 8 nights & as per our instructions room was cleaned 3 times We need to avail 5 scheme coupens as we had offered no cleaning option for 5 times. But we have availed only 2 coupens & due to language problem reception staff is not getting our complaint

Each coupon will offers you hot beverages / beer or cold beverages

I really enjoyed our stay in NH hotel in Essen. The service was great, the employees were friendly. And we also got lucky as we were their guest of the day, so they gave us an upgrade, which was a nice touch. We were helped by Obadah.

A Well-Deserved Five Stars

Our stay at the NH Essen was a delightful experience. The spacious rooms provided a comfortable and productive workspace, perfect for our business trip. The breakfast buffet was impressive, offering a wide variety of fresh and delicious options.

We were particularly impressed by the exceptional service provided by Christian. His attentiveness and friendly demeanor made our stay even more enjoyable.

The hotel's dog-friendly policy was a major plus, allowing us to travel with our furry companion without any hassle. Overall, the NH Essen is a well-managed hotel that offers a pleasant and efficient stay. We highly recommend it for both business and leisure travelers.

Nice modern hotel, right next to town centre. Friendly staff.

Rooms were very clean, pretty and comfortable. The staff were very helpful. Nice area to relax downstairs. And the location was excellent for accessing central Essen. We came for Christmas markets and would definitely come again.

We had a brilliant experience at the Nh Essen - the hotel is centrally located with convenient parking, and is perfect for exploring Essen and the Xmas markets

On arrival we were greeted by Christian and his colleague who worked hard to ensure we were placed in a room that suited our requirements (we were travelling with a dog and toddler)- we really appreciated the personalised and friendly approach

The rooms are very clean, comfortable and have everything you need. The breakfast buffet was extensive and delicious

Thanks NH Essen for a wonderful stay!

I had a wonderful experience at the hotel, and I want to specifically highlight the exceptional service provided by Obadah at the reception. He was incredibly kind, welcoming, and professional from the moment I arrived.

Not only did he make me feel immediately at home, but he also went above and beyond by upgrading my room. This thoughtful gesture truly made my stay even more special.

Thank you so much, Obadah, for your outstanding hospitality. Your kindness and attention to detail did not go unnoticed. I look forward to returning!

Is the location an advantage or disadvantage in this case? reluctant to give a clear answer. The surrounding area is just too busy with young people hanging around. Staff members are professional but don't have a visible friendly attitude. Our XL room including the bathroom was very nice and spacious. The bed was comfortable. Parking options in the basement, a slightly tight layout but a viable alternative to local car parking options.

I had a pleasent stay at this NH hotel. The service was excellent 👌. Quit new hotel with good breakfast, good coffee

My traveling companion and I had a great time during our stay in Essen and the NH Essen hotel was a large part of that. It was well situated in a wonderful area which allowed us to easily walk to and from the main Essen Hbf. There were many shops, restaurants, and grocery stores within a few minutes walk of our location.

Great hotel, reception staff very friendly and helpful 👍 👌 👏!

The room was bigger than expected, modern and cozy, as well the entire hotel, lobby, bar, corridors, etc. Breakfast from 18£, to 22£ per person.

Cleaning was amazing, ovations for housekeeping team!!

The hotel is situated very close to shops, buses, or central train station, walking, 10' or 1 to 2 stops by bus.

Great ambience !!!! Great stay in general!!!

Pleasing surprise. This was a quick stop over but the staff and the hotel were both better than I expected. Bravo.

Rooms were clean and tidy and well kitted considering I paid 65 euros.

Came to Essen for Dying Victims Attack , and stayed here for 3 nights. I can safely say that the breakfast is yummy,the rooms are clean and rather comfortable and the staff here is extremely polite and welcoming. Loved it so much, highly recommended 👍🏼:)

Very friendly staff at reception. Special thanks to Obadah. He is extremely kind and we spoke to him every day. We got a roomchange after not cleaning our room after 2 days....what a service. We come in in june for a week

Stayed for 1 night. Very friendly service, clean rooms and other spaces. Good btiekfast. Family friendly. Next to the city centre. Very much up to the NH hotels standard 👍

Nice hotel. Rooms have basic styling. Mattress was really too firm. We also have a very firm mattress but this one is next level. Airconditioning didn’t work in the room. Also after reporting this to reception they didn’t have anyone to fix it over the weekend. Not really 4 star service. Breakfast was excellent. Wouldn’t stay here again.

Friendly and helpful service. My room was immaculate and very quiet despite being near a road. A nice mix of cooked breakfast buffet, pastries, cereal cold meats etc. and good coffee was available in the morning too. Location was a short walk from the town, where there were plenty of food and drink options in the evening. I will stay here again when next in Essen.

The staff were great. Shout out to Patrick on reception and the lovely barman. The room was comfortable and I appreciated the full size desk with a proper office chair, plus the mini fridge. Good location, just next to the Rathaus Essen station, or less then ten minutes on foot to the main city station.

The breakfast was a bit underwhelming. Could do with more lighting in the bedroom. Lack of peep hole or door chain on the hotel room doors.

"Our stay was quite pleasant. The corner family room was comfortable and well-suited for our needs. The breakfast buffet offered a good variety of options and was efficiently served. The staff at the reception were professional and made the check-in and check-out processes seamless.

If you're planning a visit to the Christmas market, this hotel is an excellent choice. It's conveniently located right across from the market, a mall, and a shopping street.

While on-site parking is limited, there are ample parking options nearby at reasonable rates."

NH is a life style hotel, wherever you go always you can trust that will cover your expectations

Really nice hotel located in the heart of Essen, with only 16 parking spots, but there is ample parking available across the street. I recommend you use a hotel parking if you can it's cheaper. The hotel was immaculately clean, as where the rooms. 6 floors high with three elevators, a small gym with complimentary water and fruit. The bathrooms in the rooms were very modern with showers with great water pressure. The breakfast buffet was rich, and with ample time from 8 till 12. The only negative words that we try to book one double through the website and they gave us two doubles for two individuals, claiming them as single rooms!!! We will definitely use this hotel next time we go to Essen but we will make sure the double booking doesn't happen again!!

Nice, new hotel with comfortable rooms and helpful staff. At less than 100 euros a night, really, really good for the price.

Very comfortable rooms at an attractive rate! Its a new business hotel and has everything you need. I truly enjoyed the breakfast, the underground parking and the fitness room. The breakfast is a bit too expensive imho. But since you are right across a big mall (with a supermarket) which is open from 7am to 10pm, it can easily be mitigated. The staff was always helpful and friendly.

Room very spacious, beds very comfortable and fresh fealing when going to bed. Good connectivity to Internet and to the tv with hdmi cable. Location near centre. There was no big noise to be hear. I have asked before my arrival to add feew towels and kettle with tea. Nice and very helpful staff. Thank you for having me as your guest

Awesome hotel and staff too. Lena, Alina from the Restaurant and Christian from Rezeption were all Professional. And I forgot the Name of the guy who checked us in on 25th eve was very pleasent to Talk too.

This should be the best hotel out of all 3 we resided, it has safe and other amenities. Very confortable bad and very quiet. Unfortunately we had bugs in our bedroom which hopefully they fix. Don't leave your stuff on the floor.

If you travel by train to Essen - this NH is absolutely recommended. Just a 7min walk to the main train station. Rooms are clean and modern. Service friendly. Breakfast price level was unexpected high (20 EUR ...).

I liked the rooms, sadly there was noy coffee or tea in the rooms, I asked the receptionist and apparently only some room more expensive have it. For a 4 star hotel, I expected that for the price at least coffee or tea was available.

Also, this is not my first time in one NH, I have visited many in Europe, and the breakfast in this one was my least favorite... Little options, maybe because of corona or not. In addition, the coffee was not so good and there were moment it was impossible to keep social distance in the buffet.

The TV has very little channels in English or other language apart from German.

On the good side, the bed was comfy as always. The location was perfect for visiting the christmas market. The parking was easy to find, but there were only 16 spaces, so if was full you have to park in front, and it is more expensive.

The staff was nice and helpful. The shower and the room was very good, typical NH.

I love this hotel thanks to obadah he is just great as this hotel

Booked for tomorrow evening. Called me today that the rates weren’t right. So I had the choice cancel or pay €90 more. Fault of NH and no compensation. Poor service for such a large chain. I wonder if NH does this more often.

Today they called me again with a compromise. Thanks and good

I just checked in today. Very nice place. Especially Christian Knabben guest reception and explaining the details about the property are very appreciative. He has been in contact with me from the reservation time (3 weeks ago).

I love the hotel .. deluxe room was good enough and the location in central everything close to hotel

New and very clean. Big rooms nicely decorated. Very helpful staff. Good breakfast. Downtown just around the corner. Parking is always full but it's easy to find a place on the street just in front of the hotel.

Very friendly personnel especially mr. obadah. He was very helpful and kind. it was the anniversary of our Marriage and he helped us to make it a very pleasant experience.

My family and I spent the weekend at this hotel. Perfect location also for shopping because it is closeby all shopping centers and restaurants. We had a warm welcome and all the staff were friendly.